Trust & safety baseline
Emergency contacts, vet directory, incident reporting — always free.
How we keep Waggy safe
Verified & safety-reviewed providers
Every provider is admin-approved AND must complete identity verification plus a safety review (Belgian criminal-record extract) before they can accept any booking. Verified providers show a green Safety-reviewed badge.
Reviews & booking history
See ratings, reviews, and verified booking history from real owners. Trust is earned, not claimed.
One-tap emergency access
112, local police, vets, and Waggy support — available with a single tap from any device.
Verified vet directory
Admin-curated list of verified local vets, with 24/7 emergency clinics highlighted.
Incident reporting
Quickly log incidents related to a booking. Emergency-severity reports get escalated immediately.
Always-on support
Open a ticket any time. Priority and urgent tickets are reviewed first.
Consent-based live GPS tracking during active bookings
Providers must start the booking and consent to location sharing. Owners can view location only during the active booking. Tracking stops when the booking ends, and we don't keep past tracks.
Live audio & video calls, the personalized Waggy AI Assistant, and advanced care reports with full GPS history are part of Waggy Plus. — See Waggy Plus